The Ritz-Carlton Coconut Grove, Miami

Adam Tabachnikoff a month ago

​Our recent stay at The Ritz-Carlton Coconut Grove was nothing short of exceptional, but the highlight of our entire trip was hands down the afternoon we spent by the pool. ​We rented a cabana for our group, and from start to finish, the pool team blew us away with their warm hospitality and effortless efficiency. They kept our entire group happy, hydrated, and perfectly nourished throughout the day. Whether it was keeping ice-cold drinks flowing, bringing out fresh, delicious food, or just anticipating our needs before we even had to ask, their attention to detail was incredible. ​The grove-style lush setting combined with that signature Ritz-Carlton standard of service made for the ultimate relaxing afternoon. A huge thank you to the fantastic pool and cabana staff for taking such wonderful care of us—you truly elevated our trip and gave us a reason to come back

bryanna moore 4 months ago

From the moment we arrived, the service at The Ritz-Carlton Coconut Grove was nothing short of exceptional. Every detail felt intentional — from the stunning ambiance and luxurious rooms to the warm, attentive staff who made us feel truly welcomed. The property is absolutely beautiful, peaceful, and the perfect mix of elegance and relaxation. The hospitality here is unmatched. Whether it was the incredible dining experience, the gorgeous pool area, or the overall attention to detail, everything exceeded expectations. You can truly feel the luxury and care throughout the entire stay. If you’re looking for a five-star experience in Miami, this is it. Easily one of the best hotel experiences I’ve ever had — already planning my next stay back. Highly recommend!

Ken Nguyen 4 months ago

We stayed for an entire week, and from the moment we arrived, the team made our family feel genuinely cared for. A very special thank you to Nicholas “Nick” Diaz, whose warmth, professionalism, and attention to detail stood out throughout our stay. The entire staff was exceptional, but Nick had a way of making the experience feel especially personal and memorable. What made this stay so meaningful was not simply the level of service, but the intentional thoughtfulness behind every interaction. Our daughter was welcomed with a lion stuffed animal that she immediately adored. My wife was thoughtfully surprised with fresh coconut juice prepared just for her, enjoyed a wonderful spa experience, and we spent a few relaxing afternoons together by the pool as a family. The room service experience itself was excellent from a hospitality standpoint, with attentive and gracious service throughout the week, though the food quality could certainly be improved. The room also showed some signs of age, including several noticeable dark scratches on the flooring that could benefit from refurbishment. That said, in luxury hospitality, beautiful properties alone are never enough. What truly separ