LA Fitness

Gricelda Meza a month ago

I’ve been very disappointed with this LA Fitness location. Many of the weight machines are old, heavily rusted, and poorly maintained. Some adjustment mechanisms are so rusted that they get stuck, making it impossible to set the machine to the correct position. This isn’t just inconvenient—it’s a safety hazard. The cardio equipment is also in bad shape. You’ll often clean a machine before using it, only to find out it’s out of order. Several of the screens are loose, outdated, or barely functional. For the amount members pay, the gym should invest in maintaining and replacing worn-out equipment. A fitness center should be clean, safe, and have working machines. Unfortunately, this location feels neglected and in desperate need of repairs and upgrades.

David Valdez 3 months ago

This location is too small for what they are doing. I left crunch because it was too much of a young crowd just hanging around at the gym. Here it's just a bunch of elderly hanging around the gym. What used to be 5 racquetball courts are now 2 and it's never available and when it is I'm shortly told to finish because there are people waiting and I'm by myself. The other courts have been fabricated into ghetto rooms for pilates and yoga, and whatever else that serve it's purpose to a minimum to call it a class. The pool is nice but for the majority of the day nearly every day they run little kids swimming classes that take up half the pool. So then I'm stuck swimming in a lane with like 3 or 4 people at times in a crowded pool area with parents. The equipment is somewhat nice but the layout is very outdated. Instead of people using the decline bench press they use it for hip thrusts. Why not invest in equipment people will actually use? This location likes to dabble in every little thing but excels at none and I'm just about done paying this price for stuff I can't use. The only reason for 2 stars is because the cleaning staff work very hard and is kept very clean whereas the regist

Kimberly 4 months ago

Terrible customer service. I’m sick and all I needed was them to cancel my class in a few days. Whoever is in charge of the phone gave me the worst customer service experience I’ve had in a while. Kept interrupting me incessantly when I’m trying to explain this straight forward situation. Didn’t know how to cancel the class. Don’t know how to talk on the phone. Had the nerve to suggest for me to come in person to fix this when I’m sick and not feeling well??…. I don’t trust any studio that can hire this kind of employee. Plus I don’t like their policy of late cancellation fee or no show fee when it was a free class I signed up for using a guest pass. This is the only place that ever required a credit card just to sign up for a free class, prbly for these fees… Just a mess. I do not recommend this place.

Savanna J Edited 4 months ago

My biggest con for this gym is definitely the equipment maintenance. While it is a nice facility with a lot to offer, several key machines stay broken for way too long, including both of the rowers and the leg kickback machine. It’s frustrating because the gym is already pretty packed most of the time, so having those out of commission for weeks really impacts the workout. On the positive side, I do like that the locker rooms are always kept very clean. The gym itself is well-equipped with a full indoor pool and a kids' center, and the parking lot is massive so finding a spot is never an issue. It’s a great gym overall, but management really needs to prioritize getting the broken equipment fixed faster. The rower has been broken for over a month.

Cindy F 7 months ago

Very dirty, broken equipment, private swim school uses 2 of 4 member swim lanes 70% of time gym is open. Noone wants to swim laps in a tiny pool with kids screaming, swimming in diapers. Club shows need for replacement treadmills and better cleaning service.