Fretz Tennis & PickleBall Center

Tein Luu a month ago

Customer service could require some improvements. Management team needs to work on their business involvement. Business management and being a tennis coach are separate roles and your center is definitely missing the most important component in business. Sada to say but Madison Ace sports got you beat. 🎾🏆

Andy Bonau 2 months ago

The shop is very helpful but the courts need to be repaved. It's great that they have pickleball though and they even had the grommet tape I have been looking for! They have a very wide selection of rackets as well! Much larger selection than even Courts of McKinney!

Yan Jiang 3 months ago

Jenny Chen is an excellent tennis coach! The kids absolutely love her. Whether it’s private lessons or group classes, she’s always one of the best. Her methods are great, and she’s responsible and dedicated. We really appreciate her positive attitude!🌹👍

Peter Dunlap 6 months ago

I was referred to Fretz Tennis Center by a friend of mine for racquet stringing. I was promised 3-4 business days for the job....one week passed, two weeks passed and no calls. I finally decided to call and check on my racquets only to find out that they still weren't strung, shocking! The next day I went in person to find out one of my racquets was strung that morning, but the other wasn't because of a lost grommet, which they (their stringer lost). At that point I said fine, just give me my racquets and a refund for $20 for the other racquet that wasn't strung. The young man couldn't give me the refund, of course, and said he would absolutely call me at the beginning of the week. Here it is a week later and still no call. Pretty frustrating! Have I lost sleep over it, no, it's just a racquet stringing, but c'mon Fretz how about a little integrity, customer service, etc?? Pete D

Drummermom Edited 4 years ago

Love this place! The staff is incredible and knowledgeable. The prices are very reasonable. There's a great variety of classes offered for children and adults. The area is clean. They also have a pickle ball court. They offer group and private lessons. Their summer camps are great. Kids really enjoy them.