UTHealth Houston Recreation Center

Jared Streeter Edited 7 months ago

EDIT: In response to their reply to this review. I had responded to their email on 2/11 and followed up after no response on 2/13. I then sent another follow up email giving them the benefit of the doubt on 2/18. So their response that they have not heard back from me is not from lack of effort... I went in person to cancel my membership and was told by front desk staff that both my membership and my spouse’s membership were taken care of on the same form. Based on that guidance, I submitted the required form and confirmed with the front desk staff that it was proper. I was later charged an additional month's fee because my spouse’s name was not specifically listed on the form, which was never communicated to me at the time. I reached out multiple times to resolve this including escalating to management, but they declined to refund the charge and have since stopped responding. The listed email for the Director resulted in a bounce-back message, and I was unable to contact them directly. The amount is small, but the lack of accountability and communication was disappointing. If you cancel, make sure you double-confirm every detail in writing.

Madeleine Hirsch 8 months ago

Very clean, plenty of equipment, huge pool, and outdoor basketball/tennis/pickleball courts are a huge plus!

Leandre Bickley 10 months ago

Nice facility with lots of amenities. The weight lifting equipment is a bit limited compared to larger gyms but has everything you need to get a good lift. They also have cardio equip, lap loop, bball & tennis courts, studio area & a few other things.

Varsha Vilankar 2 years ago

Great recreation center in the heart of downtown near UTMB. Ample of parking. Nice surrounding area. They have softball court. Restrooms available in park.

Caitlan McQuay Edited 8 years ago

Older machines, nice staff, overall vibe is nice. I'm adding pictures because I get a lot of questions about what it's like inside. There's a weight lifting/machine area, a yoga room where they hold classes (but classes cost extra), a cardio machine area, a racquetball court that requires prior reservations you can do I believe at the front desk or online, and locker rooms with toilets, showers, and obviously lockers. Outside there's a tennis court I couldn't get a good picture of, a basketball court, and a pool. To my knowledge there is not a volleyball court. In the machine/weight lifting area there are also ping pong tables. If it's your first time (only current students and staff can go), walk in and you'll immediately see a desk. Talk to them and they'll sign you up. Always bring your student ID or you can't get in. After initially signing up you can go anytime you want (during their hours which I find to be reasonable)- just scan your ID to get in. If you want to do classes, talk to the front desk people. I also believe there's a personal trainer available if you so desire.