InterContinental Mark Hopkins San Francisco by IHG

Liz Zampino 3 weeks ago

We had a great time at this hotel. It’s a little rough around the edges, but you would be too if you were close to 100 years old! The beds and pillows were super comfortable, which is a rarity for me to say about any hotel. It was also super quiet- that’s what you get from real plaster walls and ceilings. The hill it was on it was a total bear… luckily the famous street car was right there to enjoy! I’d love to stay here again.

Ashlee Hahn a month ago

I had mixed feelings about my stay at the InterContinental Mark Hopkins San Francisco. The highlight of the property was definitely Top of the Mark. It’s a beautiful restaurant/bar with incredible views of the city. That said, if you’re expecting to walk around and take in the entire panoramic view, that’s not really possible because most of the windows are surrounded by occupied tables. We also stayed at the hotel itself, and honestly, it was pretty mid. The rooms felt old, were very compact, and had a slightly musty smell. The valet service was also incredibly expensive. To make matters worse, I accidentally left something in my car, and since the valet parks vehicles about 10–12 blocks away, it took over an hour to get my car back just so I could retrieve one item. My boyfriend has IHG Platinum status, so we received the complimentary continental breakfast without it, it would have been $60 per person. Without a doubt, that was the best part of our stay. The breakfast buffet was absolutely phenomenal—the best hotel buffet breakfast I’ve ever had, with a huge selection and excellent quality. Overall, the breakfast and Top of the Mark were memorable, but the hotel itself didn’

Failure Prevention, LLC 3 months ago

The rooms are elegant and well appointed. I just wish they had a box of Kleenex in the bathroom. The location is perfect if you want to be in the center of San Francisco’s tourist and cultural sites. The views from the top of the mark are beautiful And picturesque. The staff is very polite, professional, and very attentive. I always enjoy staying here. Valet is great. The courtyard is small and driving out through the narrow carriage exit is not for the faint of heart.

Kerri Inos 3 months ago

What a lovely experience! The bell hops that first greet you stole the show, Sal and his other coworkers were awesome and made our experience 10x better. Top notch service from these gents and made me want to return, we ended up staying at a different hotel the last two nights of our stay and regretted it, a night and day difference. They really have customer service down to a T here, would highly recommend. Beds were also very comfortable, just wish the fridge in room worked. We’ll be back next time we’re visiting the city.