Bay Club Courtside

길아름 4 weeks ago

Worst experience ever. I sent my son to half day camp. My hudsband was staying there to see if my son is mingling well but teachers are not taking care of kids just seat and talking. It seemed dangerous as no one is watching even kids are playing in the water. Teachers seems not professional. I do not recommend.

K C 3 months ago

Take your money elsewhere; do not waste it here. There is a nice club on the other end of town….Life Time is coming to Santana Row in the next year or so…even 24 Hours is better than this place. I’ve been a member for over 15 years, and this gym (despite they call themselves a club) has gone downhill at rapid speed. Since covid, it’s turned into a major dump. Why am I still a member? Because logistically it’s what makes sense; I live around the corner. But if I had to drive anywhere, it would NOT be here. Save your time and money. This ‘club’ has so many issues, it’s a joke. Like where do our dues go? I hope if anything they are paying their staff well bc I know funds are not going to maintenance. Every time I am there, something isn’t working, whether it be machines, water dispensers and now…..the AC. Was told that one of their AC units is down + with the recent 90 degree has made it extra hot. No no….I notified the front desk twice about there not being AC from back in January/February. Oh, maintenance team didn’t get the work order? That’s bc the front desk is run by a bunch of 18-year-olds that can care less. This is not their livelihood. Why would they log in a

M M 3 months ago

When I come to Bay Club on the days Mia Pesavento is working, it brings such a nice atmosphere. I wanted to leave this review so all the managers and staff see how much a great vibe from employees helps the guests. Mia provides really good customer service to Bay Club, and I’m so happy when I see her at the reception.

Freddie 3 months ago

I am beyond disappointed with Bay Club Courtside in Los Gatos. Since we joined, they’ve raised membership prices multiple times while continuously taking away benefits that members originally signed up for. First they removed daycare benefits one after another, we don’t change diapers we only watch for 2 hours this & that…made the daycare rules restrictive it became almost unusable. They changed guest pass rules so they can only be used during the FIRST month of each quarter — which is honestly absurd! Seriously what is the logic behind it?? — and now guest fees are up to $100. At this point, it feels like members are paying more and more while getting less and less. The constant changes make it impossible to trust what benefits will still exist next month. We joined based on what was promised, and Bay Club keeps moving the goalposts. Thirdly, the cleanness has become so bad recently… there are black molds in kids pool… hair everywhere in the shower… the towels are thin old and stained regularly.. The customer service is so bad as well! We went to the day care 2 times to get a tour and they said the manager has to be there. They took our names and write it on a paper but no on

Mark Hassin 2 years ago

Overall, BayClub Courtside is a fantastic facility. It is a high-end club featuring two large gyms, numerous classes, a nice pool, and tennis courts. The cleanliness is top-notch, and amenities like towels and soaps are provided. Additionally, the club boasts a nice restaurant, a spa, and a sports store, which add to its appeal. Complimentary coffee is available every day until 11 am, along with a Bevi water machine, which I love. However, there are two main drawbacks: 1. The pool is great for swimming and includes a nice Jacuzzi. However, it is more suited for swimmers than families with kids, in my opinion. 2. The biggest downside is the parking situation. Most of the time, finding a spot requires a lot of waiting, ranging from 5 to 30 minutes on busy days. Although they have an additional parking lot, it is quite far and often full as well. It feels like the club keeps adding new members without addressing this issue.